Return policy

ChatGPT said:
You can exchange unworn, unaltered products within 14 days of delivery. Unfortunately, we currently do not offer free returns worldwide. Register your return online by contacting us at [email protected], send us your order details, and select the items you would like to exchange. As soon as your return has been processed at our warehouse, we will exchange your order or send you the full purchase amount in the form of a Fendo voucher within 7–10 business days to the email address you used for your purchase.

Exchanges are possible within 14 days from the purchase date. No cash refunds, only exchanges or gift vouchers (such as ties, etc.). Promotional and discount vouchers are also excluded from exchanges.

Exchange items will be sent to you within 3–5 business days after we receive your return. To proceed with a return/refund, simply fill out the return form and send the products from your order back to our headquarters and central warehouse.