Note: We can only exchange products for certain reasons (color, size, model…)

Is something wrong or have you changed your mind?

You can exchange unworn, unaltered products within 14 days of delivery. Unfortunately, we do not currently offer free returns worldwide. Register your return online to our email address service@fendo.ch, send us your order information and select the items you would like to exchange. Once your return has been processed in our warehouse, we will exchange your order or send you the full purchase price with the Fendo gift card within 7-10 working days to the e-mail address you used to make your purchase.

Exchanges are possible within 14 days from the date of purchase. No cash payment, only exchange or voucher accessories (tie etc.)
Promotional and discount vouchers are also excluded from exchange.

Exchange items will be sent to you within 3-5 working days of receipt of your return. To proceed with a return/refund; complete the returns form and simply send the products from your order back to our he

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You are responsible for the cost of returning your item. Shipping costs are non-refundable. If you wish to return your products, this is only possible with an exchange, the costs of the return shipment are borne by our customer. Contact us if you have any questions about returning your item to us. We are at your disposal.

If you have any further questions, you can of course contact our service team.[email protected]

Address: Fendo.ch GmbH

Brandstrasse 7, 8952 Schlieren, Switzerland