FAQ

CUSTOMER ACCOUNT & NEWSLETTER

How do I register for the fendo online shop?

Registering in the Fendo online shop is very easy.

To do this, on the main
page of the website, click on the second option at the top right and register.

You can also register from the footer and My Account option.

You will need an email, username and password to complete your registration.

After registering, you can use this option to log into your account.

Why should I register with Fendo?

You do not need to register on the Fendo website to view products and browse the Fendo website.
However, if you want to complete your purchase and enter or change your delivery address, you must register.

Don't worry if you forget your password.

If you forgot your password by selecting the I forgot my password option in MY ACCOUNT, we will send you a link to your email to change your password.

Stay up to date with our newsletter!

By subscribing to the newsletter section of the Fendo online store, you will be informed of the latest news, discounts, products, etc.

If you no longer wish to be informed about our news, you can simply unsubscribe from the newsletter in the “My Account” section.

AN ORDER

How can I order in the Fendo online shop?

After you have selected your desired product and placed it in your shopping cart, you can log in or set up an account to complete your payment by referencing the shopping cart and viewing your invoice.

How can I change products in the Fendo shop?

Fendo strives to deliver the best and highest quality products to its customers.

However, if you are not satisfied with a product purchased from the Fendo shop, you can exchange it within 14 days of delivery. Just note that the product you wish to exchange must be unaltered and in the form in which you received it.

You can find more information about our returns policy here.
https://fendo.ch/rueckgabe-erstattungsrichtlinie/

https://fendo.ch/en/returns-and-refunds
https://fendo.ch/rueckgabe/

Is it possible to return product?

Dear customers of Fendo store, if you want to return the goods for any reason, by presenting the sales invoice and the original of the goods purchased (the goods must be unaltered), you can get a voucher from us within fourteen days as much as you have paid. And redeem this voucher again in the Fendo shop.

Accessories

Blazer

Shirt

Suit

Trousers

FAQ

FAQ