fendo.ch offers worldwide shipping with TNT, FedEx, and DHL. Delivery times vary by country. You can view the total delivery time for our different services when you enter your address at checkout. We always package your order on the same day or the day after your order (only on business days). Please note that there may be slight delays in delivery times during peak seasons.
Shipping Notification
We will send a shipping notification to your provided email address once your order has arrived at our warehouse (within 3–5 business days after placing your order) If you have not received a shipping notification 5 business days after placing your order, please check again to see if it ended up in your spam folder. If not, contact us at [email protected] and we will assist you.
Change Delivery Address
Please contact us immediately at[email protected]if you have provided an incorrect delivery address with your order. Unfortunately, we cannot promise we will have time to make your requested changes, but we will assist you as best as we can. We kindly ask you to always check your address before completing your order.
Where is my order?
Once your order leaves our warehouse, you will receive a tracking link to monitor the progress of your delivery! If you have not received a tracking link within 3-5 business days after placing your order, please contact us at [email protected] and we will assist you.
Questions to the Data Protection Officer
If you have any questions regarding data protection, please send us an email at [email protected] or contact the responsible person for data protection listed at the beginning of the privacy policy in our organization directly.
