10% Discount

Discount Code "WELCOME FENDO" | A one-time opportunity for a special discount! ⏰

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FAQ – Frequently Asked Questions

frequently asked Questions

CUSTOMER ACCOUNT & NEWSLETTER

Registering in the Fendo online shop is very easy.

To do this, click on the second option at the top right of the website’s main page and register.

You can also register via the footer and the “My Account” option.

You will need an email address, username and password to complete your registration.

After registering, you can log into your account using this option.

You do not need to register on the Fendo website to view products and browse the Fendo website.
However, if you want to complete your purchase and enter or change your shipping address, you will need to register.

If you forget your password by selecting the I forgot my password option in MY ACCOUNT, we will send you a link to your email to change your password

If you subscribe to the newsletter section of the Fendo online shop, you will be informed about the latest news, discounts, products, etc.

If you no longer wish to be informed about our news, you can simply unsubscribe from the newsletter in the “My Account” section.

AN ORDER

After selecting your desired product and adding it to the shopping cart, you can log in or create an account to complete your payment by referring to the shopping cart and viewing your invoice.

Fendo is committed to providing its customers with the best and highest quality products.

However, if you are not satisfied with a product purchased from the Fendo store, you can exchange it within 14 days of delivery. Just note that the product you want to exchange must be unchanged and in the form in which you received it.

You can find more information about our returns policy here.
https://fendo.ch/rueckgabe-erstattungsrichtlinie/

Nutzen Sie unser Rückgabe Formular:
https://fendo.ch/en/returns-and-refunds/

Dear customers of Fendo store, if you want to return the goods for any reason, by presenting the sales invoice and the original of the purchased goods (the goods must be unchanged), you can receive a voucher from us within fourteen days for as much as you have paid. And redeem this voucher again in the Fendo shop.

RETURN EXCHANGE 14 DAYS

WORLDWIDE SHIPPING

CUSTOMER SERVICE 7-5 DAYS

SECURE PAYMENT

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